Friday, November 29, 2019

10 Informative Essay Topics on Art in Late Antiquity

10 Informative Essay Topics on Art in Late Antiquity If you are tasked with writing an informative essay on art in Late Antiquity, review the 10 facts below. These are taken from across the specified time period and across the different movements in art which were revered by religious leaders and the general public alike. Be sure to review all ten in order to find something substantial and ideally suitable for your next writing assignment: Art transformed from the Middle Ages where it focused on bright colors to draw attention to the contrast between the main characters within the artwork in pieces symbolizing of love and sensuality. Painters of the Renaissance period used lighting and the force of contrast and shadow effects, drawing attention to the fact that love has different forms, not just an emotional response but also the love of body and sensuality. The Middle Ages would focus upon the same content, using different artistic ideals to convey sacred ideas. This piece focuses on displaying scenes from the Bible with contrast in lighting meant to reflect the angelic nature of man or prophets to those pieces. During the Middle Ages, the religious movement which came from this transitional period is referred to as â€Å"Modern Devotion† which encouraged people to seek a personal relationship with God through reading and meditating upon the scriptures (Davies 469). Soon there was an artistic movement of stressed Naturalism. This painting is consistent with the themes of the time, indicated by the subject and many other facets. Oil paintings which had a close resemblance to optimal reality became the major artistic style. Roman-based artists were spread throughout Rome and Europe and responded to the conflict with Humanism. Refinement became synonymous with Humanism for the emerging middle class. New definitions of beauty were explored by conscious artists who meant experimenting with ideal figure types, proportions, and unusual compositions. With Late Antiquity there came many changes, including the land conquest lead by Constantine, and after his anointment to power, the promotion of his new religion: Christianity. It is because of his triumph in battle that he had the Church of St. Peter constructed in its honor. This church would have been considered a temple by the Romans and the architecture used for it was typical of Roman public buildings. It assumed the name â€Å"basilica† as it encompassed the architectural traits of a basilica. Another aspect to the changing religious tides were related to the dead. The first centuries of Christianity brought with them the catacombs, or underground network of passages in which to bury the dead. Inside of these buildings were found paintings and artwork on the walls and ceilings which showed scenes of salvation. The catacombs of the Late Antiquity period were underground passageways which were used to bury the dead. Inside of the catacombs were cubicula’s which were small rooms known as mortuary chapels. The Loculi were the openings in the walls where the dead were received. During this period the earliest figure represented across the artwork found in many architectural triumphs and older buildings alike include is Christ in his role as the Good Shepherd. The altar’s location within the churches was significant, typically aligned toward the east. With Late Antiquity architecture, ambulatory was the passageway which surrounded the altar of a church. The apse was the endpoint of that altar’s location. The atrium was the courtyard of the church or of a Roman house. In Christian architecture, having an axially planned church was symbolic of an ideal and this took form in a basilica. From the clerestory, or third window of the church, one might have a better view of the sunken panel located inside of the ceiling, as well as the entrance into catacombs. It was common for a lunette to be present over a doorway, a crescent-shaped space, inside of which paintings or sculptures were held. Some of the more famous sculptures from this period include the Four Tetrarchs, which came from the Late Antiquity period around 305 A.D. The Emperor Diocletian converted the empire of the time into four administrative units each of which were governed by a tetrarch. The porphyry group was shown as all four looking alike in the statues and artwork in order to suggest unity and stability. Constantine was able to defeat the former tetrarch Maxentius during the Battle of the Milvian Bridge. The defeat was captured in the beautiful sculpture. Another sculpture is the colossal head of Constantine, which came from the Late Antiquity period and is dated to between 310 and 330 A.D. His head is like many statues of Constantine which were designed with a message: the open and unblinking eyes were meant to tell his people that he was always watching. One of the more famous large artistic pieces is the Ravenna in the Mausoleum of Galla Placidia. This mausoleum is covered with a beautiful painting which takes up the lunette over the doorway. It is dated to between 425 and 500 A.D. A piece of famous architecture from this period is the Basilica of Constantine located in Trier in Germany. This building represents a great many of the famous Late Antiquity aspects, including the clerestory, the sunken ceiling panels, the lunette, the apse, and the ambulatory. Churches during this time used a chalice, or cup, during their ceremonies. It was also heavily integrated into the artwork which came from that period. They also used the first four books, or Gospels written by the Four Evangelists. In the artwork from this time period Matthew was construed as an eagle. Mark was painted as a lion. Luke was portrayed as a bull. John was also painted as an eagle. The mausoleums or tombs were another type of building modeled artistically after Roman buildings. They were important because the burials took place outside of the city walls, while Christian churches sought to memorialize the dead and simultaneously show how unimportant the physical body was by incorporating the bodies into the ceremonies. This can be found in many artistic pieces. Purple was the imperial color, something which is seen throughout the artwork from this period. The Porphyry stone was reserved for the emperors because it had that bright purple color so regularly associated with the leadership of the time. These 10 facts should give you a good idea about the art in late antiquity. You may also check our 20 subtopics on this matter and a guide on how to write an informative essay on it. References: Brown, Peter Robert Lamont.  The world of late antiquity, AD 150-750. Harcourt College Pub, 1971. Davies, Penelope. Janson’s History of Art: The Western Tradition (Upper Saddle River, NJ 2006. Doar, Bruce G. The Great Wall of China: Tangible, Intangible and Destructable.China Heritage Newsletter  1 (Mar.-Apr. 2010). Print. Edmunds, Richard L.  Northern Frontiers of Qing China and Tokugawa Japan: A Comparative Study of Frontier Policy. Rep. no. 213. Chicago: University of Chicago: Department of Geography, 1985. Print. Fowden, Garth.  Empire to commonwealth: consequences of monotheism in late antiquity. Princeton: Princeton University Press, 1993. Mathews, Thomas F.  The clash of gods: a reinterpretation of early Christian art. Princeton University Press, 1999. Sambursky, Samuel.  The physical world of late antiquity. Princeton University Press, 2014.

Monday, November 25, 2019

Olivers ignorance Essay Example

Olivers ignorance Essay Example Olivers ignorance Essay Olivers ignorance Essay Essay Topic: Oliver Twist In both novels the sufferings by the main female and male characters are very similar. The main female character in Oliver Twist is Olivers mother. There is little told about her except the fact that she is dying from exhaustion from the journey to the workhouse and from giving birth to Oliver. The surgeon also discovers that she is not married, the old storyno wedding ring. I see Olivers father is unknown leaving the baby to be an orphan and the absence of wedding ring may suggest a poor relationship experienced. However, in Therese Raquin, Camilles mother, Mme Raquin does not experience death but his father is of absence as well. In this case, the poor relationship experienced is by another main female character, Camilles wife Therese. Zola ends the chapter by Thereses unusual responses, She cast a vague wandering look upon this wall, without a wordwent to bed in disdainful indifference. Therese has many thoughts before going to bed with her husband, Camille. The indifference of going to bed without joy every night resembles them experiencing a poor relationship. Thereses misery is caused by lack of love which may be due to Camilles sickness. Zola describes in the last paragraph, The husband who was always trembling with fever went to bed. By constantly dealing with fever, Camille is unable to take care of his wife or to show any love to her, this may be the reason why a poor relationship exists. Compared to Oliver Twist, there are no signs of concern shown by Olivers father as well. Both males are the cause of suffering to the females in the two novels. In earlier paragraphs an image of Camille is given, his face covered with red blotches, he resembled a sickly, spoilt child arrived at man hood. This phrase emphasizes the idea of Camille being physically like a child, however his languid manner showing absence of maturity to marriage also represents his cognitive abilities like a child. In Oliver Twist, the baby is also physically and emotionally like a child, both characters are associated with a sense of ignorance and innocence to the outside world. For example, Camille is unaware of his wifes wants while Oliver is unaware of his mothers death. Both characters are unaware of the consequences that their ignorance may bring. In the endings to both openings, the authors focus on a character to leave the reader with a feeling that something undesirable is going to happen. For example in Therese Raquin, Zola uses Therese, She remained there a few minutes facing the black wall, which ascends and stretched above the arcade. As Therese watches the black wall full of thoughts, by having the wall stretched and ascending, it represents her thoughts growing as well which may lead to consequences. In Oliver Twist, Dickens uses Oliver, If he could have known that he was an orphanperhaps he would have cried the louder. This is an example of Olivers ignorance. He is ignorant to the fact that he is an orphan but automatically, this makes the reader think that he will find out soon, therefore a sense of mystery is imposed on the readers.  The introductory chapters have started to unfold part of the story, hinting what is to come by introducing the main characters unfortunate living standards. This idea is effective because usually readers will associate a more joyous life with better living standards. By constantly emphasizing other elements such as poor living conditions the author succeeds in imposing this perspective.

Thursday, November 21, 2019

Analysis of a publicly-traded company Research Paper

Analysis of a publicly-traded company - Research Paper Example The company is a publicly traded company trading in the New York Stock Exchange under the symbol SBUX. The common stocks of Starbucks Cafe were trading at a price of $52.96 as of December 10, 2012 (Yahoo, 2012). The market capitalization of Starbucks Cafe is $39.38 billion. The firm uses a holistic approach towards the sourcing of its coffee. Starbucks Cafe sources its coffee through fair trade coffee. Fair trade coffee guarantees the farmers a price of at least $1.26 per pound. Other benefits that farmers receive in a fair trade coffee arrangement are technology transfer and financing of crops. Customers are more likely to support companies that source coffee using fair trade coffee practices due to the green movement and the tendency of customers of buying from companies that act in a socially responsible manner. The market share of Starbucks in the U.S is 33% of the coffee market (O’Farrell, 2012). During the recession the business of Starbucks declined because the demand f or gourmet coffee is price sensitive. Buying coffee from Starbucks Cafe is considered a luxury by a lot of American buyers. During harsh economic times people tend to be more price conscious. The store has 192,866 employees and 39.66% of its workforce works outside the United States (Cnn, 2012). The employees of the firm are referred too as baristas. The firm believes in the value of diversity in the workplace. Diversity is valued by the managerial staff of the company. The equation that defines diversity at Starbucks Cafe is: Diversity = Inclusion + Equity + Accessibility (Starbucks, 2012). The use of diversity can enhance the creativity of the employees and foster an environment in which innovation is a critical component of the success of the enterprise. The customer service of the company has helped the firm differentiate itself from the competition. Starbucks Cafe offers free services to its customers including Wi-Fi internet accessibility. The firm generates an alternate reven ue stream through the sale of iTunes. The firm believes a lot in the value of corporate social responsibility (CSR). The CRS program of the firm is comprehensive due to the genuine effort the firm places in helping the community and other stakeholder groups. Starbucks Cafe was named one of the world’s most ethical companies in 2012 for the six year in a row. The firm certifies 75% of all new stores under the LEEDÂ ® green building standard. The firm minimizes the use of water and energy at its stores to save resources and protect the environment. About half of the firm’s company owned store are powered by renewable energy. The communities in which Starbucks operates are an important stakeholder group for the organization. The firm donated 441,000 community service hours during 2011 (Starbucks, 2012). During fiscal year 2011 Starbucks Cafe generated sales of $11,700 million. The sales of the company increase by 9.27%. The net income of the firm in 2011 was $1,246 milli on. In the last two years the company’s net income increased by 219%. A firm’s net margin measures the absolute profitability of the company. The desirable outcome is to have a high net margin. During 2011 the net margin of Starbucks Cafe was 10.65%. The net margin of the company is much higher than the industry average of 3.8% (Dnb, 2012). The earnings per share and cash dividend per share of the company were $1.66 and $0.56 respectively. The liquidity of the firm is an important aspect of the business that managers must consider. A

Wednesday, November 20, 2019

Lab Discussion Report Example | Topics and Well Written Essays - 250 words

Discussion - Lab Report Example Further, when carrying out the consistent, repeatable measurements the slopes of position versus time graph and the average velocity were found to be relatively same as deduced from the ranges of each measurement. In which case, the maximum value for slope coincided with that for average velocity same to the minimum value; hence, we deduced that the ranges are in agreement. This shows that a change in position against time directly affects the average velocity of the object in question. Further, the experiment also showed that the relationship between position versus time and velocity is affected by the direction of motion. This was deduced when the motion detector was rotated thereby giving different curves at each instance of rotation. Further, when the graphs for velocity were recorded for the different curves, aforementioned, the velocity versus time graph effectively changed. The rotation of the car leads to a change from positive slope to a negative slope. Consequently, this shows that just the way rotation affect the position time graph so it does to the

Monday, November 18, 2019

Freedom from poverty as a human right (legal perspective) Research Paper

Freedom from poverty as a human right (legal perspective) - Research Paper Example This research will begin with the statement that the standard of life in Canada makes it ranks among the developed countries. Despite some steps that it has made, specialists argue that poverty is a threat that Canadian government has not been able to stump. Debates on standards of living usually incline on how best the country has been able to make economic strides while forgetting to look at ways of stumping out poverty. A renowned public figure Adlai Stevenson argued that freedom ceases when a man does not have the ability to curb his hunger. From this perspective, poverty is an issue that infringes human rights. This statement is believable because poverty is the genesis of all problems that man would ever imagine. Poverty survey index in Canada stands at 3.5 million people. Further, the survey report indicates that poverty is currently increasing among the following groups of people youths, young families, workers, immigrants, colored people, and aboriginals. UN Development Inde x ranks Canada at 4th position, however measuring poverty among Canadian Aboriginals would rank it at position 78 in the same index. This observation is appalling because Canada has had good credibility in economic growth. Organizations fighting for human rights have categorized poverty among factors that deprive man of his rights. The perspective that human rights watch takes intends to create awareness. It is important to note that awareness creation leads to policy development. From this approach, the Canadian government can be able to work some modalities, which would help its citizens from this menace. Argument posted by the Canadian human right watch indicates that Canada has not been able to conclusively some human rights thus permeating room that breeds poverty. It is evident that poverty does exist because of repressive laws, which give opportunities to a few while discriminating upon other groups. Social rights, political rights, civil rights, and economic rights form part of Universal Declaration of Human Rights (Canada Parliament House of Common, 2008). These rights influence poverty level in any given community. For instance, violation of social rights such women rights to work would contribute to poverty because it deprives women the opportunity of working in order to elevate poverty. The argument of human rights groups thus point to the legal perspective in fighting poverty. The assumption is policy development in the country depend on the government priority areas. In essence, the government has the ability to devise policy that would support this course of humanity. Pointers of human right achievement subject the country to be among those that fail to observe human rights because its policies on poverty eradication have yielded very little (Kotlowski, 2001). Socialists claim that some human rights may require sensitization in order for the society to realize them (Jacob, 2007). However, it is important to identify the impact of the rights sens itization process before embarking on the program. Active participation in quest for human rights has helped many countries and communities to realize those rights. It is arguable that when the society takes on the right quest the government would be able to enact policies, which would make people to acquire the rights. For instance, the quest for human rights in Canada with regard to poverty bite has to take a legal perspective form. This claim is due to partial compliance with the international human rights treaties that Canada is a party. When addressing poverty in Canada, the key assumption in this argument is that poverty is among human right violation. This would take us to types of human rights. Advocates for human dignity have defined human rights as provisions that are legally binding, guaranteed by laws recognized by international community, of the people administered through the state. This description takes us to three types of human ri

Saturday, November 16, 2019

Emotional Labour and Employees in a Face-to-Face Service Environment

Emotional Labour and Employees in a Face-to-Face Service Environment ABSTRACT In many organizations there is an increase in the requirement to carry on emotional labour. Hochschild (1983) argues that these emotional demands have negative effects physically and psychologically. Management evaluations in the Bahamas focus on job satisfaction and not encompassing the employees psychological well being. This study measured emotional labour under the parameters of surface acting, deep acting and burnout via socio-demographics with the method of questionnaire survey. The results showed 1) significance in one of the social demographics for surface acting, 2) no significance for deep acting, and 3) all social demographics showed significance towards burnout. Key words: Surface Acting, Deep Acting, Burnout Emotional Labour and Employees in a Face-to-Face Service Environment Introduction The strength of the hospitality industry is not only getting a job done, but also involves getting the work done with the correct attitude, with the correct degree of authenticity, and with the correct amount of concern for guests. Every organization in the hospitality industry expects that their employees, while interacting with customers, to exhibit certain types of emotions such as friendliness, cheerfulness, warmth, enthusiasm, or confidence. Tourism together with tourism-driven construction and manufacturing accounts for approximately 60% of The Bahamas Gross Domestic Product (GDP) and directly or indirectly employs half of the archipelagos labour force. Prior to 2006, a steady growth in tourism receipts and a boom in construction of new hotels, resorts, and residences led to solid GDP growth but since the tourism receipts have begun to drop off. The global recession in 2009 took a sizeable toll on The Bahamas, resulting in a contraction in GP and a widening budget deficit. Overall growth prospects in the short run rest heavily on the fortunes of the tourism sector (CIA-The World Factbook, 2011, para. 5). In light of this, it is essential that the service rendered by the Bahamian people continues and remains exceptional. Because the interaction between the service provider and customer is the central part of a service experience that affects a customers perception of service quality, it is essential for managers or employers to control or manage employees behavior or emotional expressions to guarantee service quality. Being able to exercise self-control is a key component. However, it cannot be assumed that the employee is always going to be in a good mood. Situations will arise that will bring about negative emotions such as annoyance, anger etc. Imagine being told that one of your colleagues has just passed away. Immediately after learning this information, a guest needs some assistance specifically from you. Or even more so a guest has a bad attitude for whatever reason and decides to spit on you. What should you do? What reaction should you have? An employees emotional reaction is no longer a private experience, but a public act that is controlled by his or her employer. Rules for emotional display are developed, and training programs are mandatory. Hochschild (1983), who was the first to hone in on the effects of emotional work on flight attendants, describes this type of conflict to be emotional labour emotional job demands and emotional strategies necessary to control these demands. It was discovered that emotional labour weight could be classified into five requirements and one stressor. These would be the display of positive emotions, negative emotions, neutrality, sensitivity, and sympathy. The stressor, emotional dissonance, is then what is demanded when these particular emotional requirements are not met. Hochschild (1983) used the description of a drama-where work setting is an act from a movie or play, the customers/guests are the audience, and the individual employees are actors with rules governing how to interact with the customers/guests. At first glance, it may seem that this task should not be a difficult one to perform. It has been argued that displaying positive emotions have a positive effect on the individual. There are three acting techniques researchers have recommended that service employees carry out emotional labor using (Hochschild, 1983; Ashforth Humphrey, 1993). The first is -surface acting- described as the altering of ones external facade to suggest the appropriate or desired emotion-not necessarily personally felt. The second technique is -deep acting- described as a change of not only the external persona, but also the inner mind-set; done through utilizing empathy or sympathy. The final acting technique is -genuine acting- that happens when the employees felt emotions are harmonious with spoken emotions. In many organizations there is an increase in the requirement to carry on emotional labour. The service industry is one where participants are expected to provide exceptional and flawless behaviour. The expectancy to compartmentalize ones personal feelings and serve seems easy enough. Management expects that a service employees first and upmost responsibility is to the client and anything that comes in-between is secondary. Hochschild (1983) argues that these emotional demands have negative effects physically and psychologically. Management evaluations in the Bahamas focus on job satisfaction and not encompassing the employees psychological well being. The existing research conducted on emotional conflict and dissonance; adds vital information to the general body of knowledge. Notably, as the Bahamas number one industry is tourism, indicating a large portion of the population engages in the provision of service. There has been no study has been conducted in the Bahamas in this area. The purpose of this study is to measure employees attitudes towards emotional labour. The essential assumption is that employees attitudes are critical factors in the formation of the professed positive or negative consequence of performing emotional labor. Particularly, at what levels are emotional labour conducted via surface acting, deep acting, and the effect that it has on service workers, and its associated burnout consequence? The hypothesis is that employees attitudes are vital factors in determining the apparent positive or negative outcome of performing emotional labor. It is expected that the findings of this study can contribute not only to the existing body of literature on emotional labor, but also assist managers and others in the service industry to better understand the impact of job demands on employees. It could also assist them with employing ways to assist their employees when coping with certain conflicting situations. The research objective will be addressed by the following hypotheses: H1a: There is no relationship between gender and surface acting. H1b: There is no relationship between gender and deep acting. H1c: There is a relationship between gender and burnout. H2a: There is a relationship between age and surface acting. H2b: There is a relationship between age and deep acting. H2c: There is a relationship between age and burnout. H3a: There is a relationship between industry experience and surface acting. H3b: There is no relationship between industry experience and deep acting. H3c: There is a relationship between industry experience and burnout. H4a: There is a relationship between department and surface acting. H4b: There is no relationship between department and deep acting. H4c: There is a relationship between department and burnout. Previous studies on emotional labour placed emphasis on the service industry employees attitudes towards emotional labour as a collective, not specifically by this demographical assessment. The return rate on the surveys was lower than would have been preferred; however, the assessment was conducive for this study. Review of Literature Todays business environment can be described as turbulent; one that has scarce resources where you are expected to do more with less (Karatepe and Aleshinoye (2008). There is intense competitive pressure and rapid rates of technological changes. One central part of the service industry is the social interaction with customers or guests. Due to the enlargement of the service industry and growing competition, the demand on emotional labour and self control is high. As with any social contact, the obligation to control ones emotions plays a vital role (Zapf and Holz, 2006). In times past the behaviour of employees, the way they responded to employers, fellow employees and customers was not taken into account in a serious way as the work environment was a place where their personal feelings were to be left outside the workplace (Grandey, 2000). Many researchers have praised Hochschilds 1983 study investigating the work of flight attendants, showing that a substantial part of the job was dealing with the passengers and their emotions, to which the term emotional labor is attributed to (Aleshinoye and Karatepe, 2008; Diestel and Schmidt, 2006; Lewig and Dollard, 2003; Tracy, 2005; Zapf and Holz, 2006). Emotional labour involves diverse emotions; whether it is enhancing, faking or suppressing emotions to modify the emotional expression. Conjointly, emotions are governed in response to the display rules for the organization. The notion of emotional labour which is considered a prospective force of customers emotional position and subsequent valuation of service interactions, refers to the effort, planning, and control needed to express organizationally desired emotions during interpersonal transactions (Morris Fieldman, 1996; Karatepe and Aleshinoye, 2008; Brotheridge (2002)). The differentiating requirements of emotional labour are (Zapf, Vogt, Seifert, Mertini, and Isic, 1999): (1) the necessity to exude positive emotions (PE), (2) the necessity to exude and handle negative emotions (NE), (3) the necessity to exude sensitivity emotions (SE), and (4) the emotional dissonance felt (ED). The literature on service work highlights the increasing importance of image so that service work ers must be in-perceptively conceptualized as cultural sign vehicles. In recent years, there has been enlarged dialogue of emotions in an organizational context (Sturdy, 2003), enabled by a rising view of emotions as evaluative judgments. An example of this can be seen in the tourism industry of the Bahamas. In the tourism industry, the hospitality product is one of service. One must be friendly, courteous and helpful. The success of this industry depends on customer satisfaction. It is unlike other industries as it is unpredictable (Kusluvan, 2003). The creation of a successful tourism product is based on a duel partnership between the country catering to the tourism and the tourist who visits that country (Dijk and Kirk, 2007). To achieve this unblemished service, employees who are in everyday face-to-face interactions with clients are required to do emotional labour. Schneider (2010) describes it to be ones ability to adapt to change in ones demeanor in order to achieve the best results whether success is achieved or not. It was felt that depending on the cliental, those who work in customer service should be able to adapt to the emotion that would be most effective to meet the needs of the organization (Grandey, 2 000). The emotional labour offered by employees is of vital importance when the aim and goal of the employer is to provide such an experience where both the visitor and the customer would develop an appreciation not only to share with others but would have them returning again and again (Dijk and Kirk, 2007). The appearance of the suitable emotion during face-to-face exchanges is a job requirement for many employees in the service industry. Ruz and Tudela (2010) states that ones state of mind is an essential component in how we relate to each other. We know that if we present ourselves in a positive way we will experience positive results. However, we should be careful as there are persons who can pretend to be positive at times but in truth can display negative actions from time to time causing conflict. It is a strange phenomenon but it has been observed that the behaviour of some persons differ in the job environment as oppose to their private lives (Kusluvan, 2003). At the interaction level, the emotional labour can be seen as a gauge of either positive or negative social relations with customers, while the conceptual level relates to the mechanisms that process the emotional work notion. The latter is more controllable and in some cases becomes an amusing experience for employees who structure emotional labour as a strategic exchange. Dis-identification can seemingly aid emotional labour. This usually occurs in conjunction with accomplishment of ones work when it is ambiguous (Tracy, 2005). According to Karatepe and Aleshinoye (2008) there are three modes of acting, surface acting, active deep acting and passive deep acting. Surface acting occurs when employees falsify their emotions by altering their outer conduct/performance to match the organizational display rules while private feelings continue to be unchanged. Active deep acting occurs when employees have to put forth effort to control emotions by regulating their expressive behaviors and inner feelings. Passive deep acting occurs when employees may involuntarily feel emotions needed for a particular situation. The processes of surface acting (managed observed expressions) and deep acting (managing feelings) coincides with the working definitions of emotional labor as a process of emotional regulation, and they provide a useful way of engaging emotional labor. Ideally, employers would prefer that employees leave their problems outside the workplace. However, as human beings this is not always achieved. If there are differences in how these two processes of emotion management relate to the outcomes, suggestions can be made for organizational training and stress management programs. For the most part, employers, have in place various programs, counseling, fund raising for example, to assist employees to cope with stress. In doing so, it is hoped that employees are more likely to be efficient. Showing compassion in the workplace can be a win-win situation (Frost, Dutton, Worline and Wilson, 2000). In spite of the fact that some customers may be insolent, employers expectation of their employee s is that they display professionalism by displaying tolerance and offering help under all circumstances (Schneider, 2010). Grandey (2000) supports this, stating that when organizational desired results are not achieved, various training programs are conducted by employers in order to destabilize those negative behavioral responses associated with various negative emotions. However, training is only one aspect to enhance behaviour in the workplace. It is important that employees respond to customers in a courteous and pleasant way no matter what the employee may be experiencing on a given day. Again, this response is not always suitable as there are some jobs where employees are expected to demonstrate a more aggressive type of response in order to achieve the desired effect (Nunan and Knox, (2005). Yang and Chang (2008) found that emotional labour should be measured using five dimensions emotional display rule (EDR), surface acting (SA), deep acting (DA), variety of emotions required (VER), frequency and duration of interactions (FDI). Emotional labour was measured with a slightly modified scale utilizing a 7-point Likert Scale. Particularly, the EDR was the level at which employees reported that their emotional displays were restricted by their jobs. The study also took under consideration the socio-demographic variables examined, including age, gender, employment and marital status. Grandey (2003) states that when considering ratings it is felt that the higher ratings should be accredited to the deep acting which is the display of genuine emotions as oppose to surface acting. Dijk and Kirk (2007) describe emotional display rules as rules that require employees to manipulate their emotions in order to achieve goal for a promised award such as an increment. On the other hand w hen they fail to meet the required goal of the organization they can very well encounter disciplinary action. Hochschild (1983) claimed that the way persons conduct emotional labor is predisposed by an assortment of individual and situational characteristics. Seldom is emotional labor formulated as having an interior source of inconsistency, one that is thoughtful of the continuing condition of the person as opposed to being a creation of the circumstances. The individual difference approach to emotional labor involves the measurement of individual dispositions and the supposition that these measures can assist in explaining individual attitudes and performance (Staw Ross, 1985). It can then be understood that persons can be characterized into certain proportions, that these proportions have some constancy over time, and that these dimensions are useful in predicting individual behavior across situations (Staw Ross, 1985). It is proposed that individual characteristics influence the individuals performance of emotional labor through different acting mechanisms, and result in different outc omes. The basic assumption is that, persons with different dispositions evaluate the same emotional display rules differently. A complication in providing emotional labour is increased in employees with restricted backing for power (Tracy, 2005). Zapf and Holz (2006) make reference to Hochschilds argument that conducting emotional labour for long periods of time would overburden the service providers capability to show the preferred emotions. The employee would continue to smile, but the feeling would not be in it. This inconsistency is what is labeled as emotional dissonance. The kind of circumstances that end up in emotional dissonance can easily occur in service interactions. This is because the inconsistent temperament of service delivery as much depends on the situational factors involved such as the employees feelings on that particular day or stressful interactions with demanding or difficult customers. It is difficult, in many instances, to determine that the behaviour of individuals in terms of whether their actions are natural or programmed (Kusluvan, 2003). Lewig and Dollard (2003), states that emotional dissonance subsequently results in depression, low self-worth, despondency and withdrawal from the job. There are times when employees are placed in situations where their emotions are tested and tried by those in administration. These experiences can be taxing on ones health and as a result, leave them drained. In addition, employees become demoralized to the point where those they are expected to service suffer as they are unable to perform their duties in a satisfactory manner (Grandey, 2000). Karatepe and Aleshinoye (2008) noted that employees who are in frontline service jobs are vulnerable to emotional dissonance. They noted that the incongruence between felt and displayed emotions captures two modes of surface acting and passive deep acting which are at the opposite ends of a scale. It also pointed out that emotional dissonance and/or emotional exhaustion may give increase to negative job outcomes such as job performance or job d issatisfaction. Zapf and Holz (2006) further state that the reaction to emotional demands in service work is described as burnout: a syndrome that consists of depersonalization, exhaustion and reduced personal accomplishment. Because surface acting consists of faking ones expressions; pretending to have certain feelings that do not exist. This alone is stressful and can prove to cause one to become detached from ones true feelings and those of others. In addition it can also bring about lack of ones personal achievement especially if the customers were not impressed (Brotheridge, 2002). The long-run effect would lead to psychological ill heath brought about by alienating personal feelings. Lewig and Dollard (2003) further express that the felt emotions and displayed emotions experienced within dissonance can lead to dysfunctional emotional labour for a worker. Tracy (2005) describes the declaration of an elected identity elucidated emotional labour. This identity is constantly reconditioning but it is not real. Kusluvan (2003) expresses that one has to have a keen insight into the behaviour of persons as they are not always authentic. Grandey (2003) discovered that there are ways in which one can determine whether ones emotional display is genuine or not. For example, a smile also known as a Duchenne smile by looking at which muscle around the eye is being used. However it is not clear whether this is so with a faked smile and whether they influence observers in a negative way. Depersonalization is said to be the tendency to treat clients like objects and too change into an unsympathetic behaviour with regard to clients. Because deep acting is closer to actual genuine feelings the chances are that the expectation is that there would be a lower level of depersonalization and that one would experience more personal achievement (Brotheridge, 2002). Exhaustion measures the feeling of the burnout. While personal accomplishment includes the position of having the capability to carry out functions and skills to meet personal goals on the job. Emotional exhaustion is preempted by emotional dissonance. It has been debated that the role conflict is identical with emotional dissonance and proceeds emotional exhaustion. Emotional dissonance as a result leading to unhappiness with a job is foreseen through individuals (Ludwig and Dollard, 2003). Zapf and Holz (2006) make it clear that the need to display negative emotions should not be misconstrued as letting out ones personal negative emotions. Instead, the restrained expression of anger may be used to make plain that one is critically affected by something or one is taking something seriously. Lewig and Dollard (2003) found that while the display of positive or negative emotions as well as sensitivity requirements, are not necessarily stressful. However, they may become so, through emotional dissonance. Zapf and Holz (2006) state, that the explanation for the positive and negative effects of emotional labour on burnout can be divided into two levels: interaction and conceptual. Karatepe and Aleshinoye (2008) found that negative affectivity is positively related to emotional dissonance and exhaustion and that these were consistent with the perception mechanism. They concluded that the face-to-face service providers emotional exhaustion, as they hypothesized, was positively related to emotional dissonance. Yang and Chang (2008) found that EDR was significantly correlated with all job satisfactions subscales as well as the organizational commitments subscale; and interestingly they found no significant relationship between VER and job satisfaction. Lewig and Dollard (2003) discovered that when service workers are given the means by which he or she can manage effective and developing interaction, thereby providing them with a greater sense of self worth, emotional labour becomes functional. Interactions with customers are favorable due to optimism and emotional stability by introducing a barrier between them and the associated emotion. In contrast, it was pointed out that employees experiencing emotional dissonance on a continuous basis lose their scanty resource reservoir and are faced with emotional exhaustion, which gives rise to substantial costs for organizations. This was in spite of the fact that service with a smile was seen as an established job requirement during the selection of new employees in service (Karatepe and Aleshinoye, 2008). Their results also confirmed that emotional dissonance partially mediates the effect of built-in motivation on emotional exhaustion. But consistent with the COR (Conservation of Resourc es) theory where persons seek to acquire, maintain and preserve certain resources, employees with built-in motivation may cope with emotional dissonance, and, as a result protect themselves from emotional exhaustion. Ruz and Tudela (2010) found that persons made more errors and took a longer time completing tasks when the emotions displayed by a customer did not agree with their natural feelings. Karatepe and Aleshinoye (2008) also found in their study that there are employees who are vulnerable to high emotional dissonance. These employees try to concentrate more on their job-related duties and responsibilities in order to protect themselves from experiencing further emotional dissonance to ensure that they perform effectively in the organization. The school of thought here is that emotional dissonance does not have any bearing on job performance. In order to maximize the skills and abilities of employees, it is imperative that employers evaluate those skills and abilities with the view of assigning employees appropriately (Bailey and McClough, 2000). Pugh (2001) emphasizes that organizations would do well to recognize and appreciate the importance of the emotions of their employees because their emotions can make or break their business. Dijk and Kirk (2007), further states that employees must be mindful of the type of environment they provide not only for the tourist that visit their establishment, but also for the persons they employ to perform as there are times when stress can get out of hand. Methodology This study is quantitative in nature, seeking to measure service employees attitudes towards emotional labour, specifically, surface acting, deep acting and the consequence of burnout. The parameter of this study is limited to the hospitality industry; this section describes the sample and sample selection, instrument, procedure and analysis. Sample Sample Selection A sample size calculator publically serviced by Creative Research Systems online was used to produce the sample size. The population: one hundred and sixty-five (165) employees who work at a timeshare resort, using a confidence level of 95% generated the sample size of one hundred and sixteen (116). The sampling parameters focus only on those guest-contact (face-to-face or voice-to-voice) employees who perform emotional labor on a daily basis. The guest-contact employees included in this purposed study are those who work in the Front Office, Concierge, Housekeeping, Engineering and Sales departments. Entry-level employees and middle managers were included in the sample, senior management was not. Criteria for being a participant: Participants must be full-time employees Participants have to be guest-contact employees (face-to-face or voice-to-voice) Procedure A meeting was held with the General Manager (GM) of the timeshare resort to initially introduce and seek permission to conduct this study. After which, the GM was formally presented with a copy of the research proposal and a formal letter requesting permission for the administration of the survey. Permission was granted and the managers of the various departments were notified and advised to inform their respective departments about the administration of the surveys. The surveys were personally distributed and monitored over a three (3) day period. Potential participants were approached and asked to partake in the study; consent was gained from each participant. Each employee was briefed that they could withdraw from the survey at any time. The participants details were anonymous and were only identifiable by gender, age, industry experience and departments. Employees attitudes are critical factors in the formation of the professed positive or negative consequence of performing emotional labor. Particularly, at what levels are emotional labour conducted via surface acting, deep acting, and the effect that it has on service workers, and its associated burnout consequence? This question was addressed by the following hypotheses: H1a: There is no relationship between gender and surface acting. H1b: There is no relationship between gender and deep acting. H1c: There is a relationship between gender and burnout. H2a: There is a relationship between age and surface acting. H2b: There is a relationship between age and deep acting. H2c: There is a relationship between age and burnout. H3a: There is a relationship between industry experience and surface acting. H3b: There is no relationship between industry experience and deep acting. H3c: There is a relationship between industry experience and burnout. H4a: There is a relationship between department and surface acting. H4b: There is no relationship between department and deep acting. H4c: There is a relationship between department and burnout Instrument. A self administered survey was used to collect the data. The overall design was a survey constructed with the influence of the extensive literature review. A five point Likert scale was used with the options of Always (5) to Never (1) accompanied each question. There were no verbal labels for scale points 2 through 4; this indicated the equal interval of one between them within the range 5 and 1. Emotional labour was measured by Q6, Q7, and Q11; surface acting was measured by Q8, Q9, Q11 and Q12. Deep acting was measured by Q13, Q14 and Q15, and burnout was measured by Q16, Q17 and Q18.  [1]   With the use of a convenient employee sample approach to collect data, there were some constraints in terms of this studys sample requirements as 116 surveys were attempted, only 64 surveys were adequately completed and admissible for analysis. The data was then analyzed was carried out in each socio demographic (gender, age, industry experience and department) using the t-test and single factor ANOVA analysis. The t-test was carried out to compare the means of each participant for either questionnaire to check the questionnaire was reliable over time. When multiple t-tests are conducted a significance problem develops and reduces validity. The ANOVA analysis overcomes this problem by detecting the differences as a whole. Findings and Analysis The demographics of the study sample indicated that 45.31% of the respondents were female and 54.69% were male. All of the respondents had industry experience of at least 1 year, and most of them had more than ten years experience (39.06%). Table 1 shows the descriptive analysis means, standard deviations, variances and skewedness of variables used in this study. Table 1 Means, Standard Deviations, Variances, Skewedness M SD V Emotional Labor 3.99 1.35 1.84 Surface Acting 3.61 1.55 2.40 Deep Acting 3.50 1.40 1.97 Burnout 2.90 1.53 2.34 The total sample (n=64) averaged the experienced of emotional labour at 3.99 (SD=1.35), surface acting at 3.61 (SD=1.55), deep acting at 3.50 (SD=1.40) and burnout at 2.90 (SD=1.53); each mean out of a possible 5. This shows that the majority of the responses were close to the respective means. Individual T tests were used to analyze the differences of surface acting, deep acting and burnout amongst the demographics. The means from the total sample for SA=3.17, DA=3.3

Wednesday, November 13, 2019

The Last Hung: Joops Mid-life Crisis :: essays research papers

The Last Hung: Joop's Mid-Life Crisis In Horst Stern's The Last Hunt, a man named Joop is portrayed as a professional worker in a very well known bank. Outside of being a banker, Joop enjoys to hunt wild animals. This has been a hobby of his since he was a young boy. Throughout the story many questions are raised about Joop's true feelings about his job, hunting, and his life. In the beginning of the story, a women walks in on Joop while he is staring at a picture on a wall in his office. The women is very embarrassed because she believes he is staring at the nudity part of the picture. This indeed is not true as the reader further examines the reason behind the picture. By looking at the picture, Joop realizes that he is going through a mid-life crises, which can only be resolved by exorcising memories of his wife, the bear, and the goddess of hunting, Diana. The solution to the first part of his mid-life crisis is to get rid of the memories of Mari that still resided deep within his mind. He does this by visiting the house where the majority of these memories take place. While touring through the house he remembers all the ways that Mari resembled the goddess of Diana. During the period that Joop was married to Mari, she portrayed herself in a few ways as being Diana. She did this by giving the name of "Worshipping Diana to the act of Joop kissing her. Her skin was white except for one violet-colored bruise just under her right collarbone; it never disappeared entirely during the hunting season and came from the kick of her hefty weapons. It pleased her that he liked to kiss this particular spot. She called it "Worshipping Diana" (Stern 112). By doing this, Mari therefore implies that she believes she is the goddess of hunting. Not only does Mari imply that she is similar to the goddess Diana, but Joop also feels very upset about her believing that she is a goddess and he is just one of her pawns. " Her solemnity always frightened him, since it seemed to suggest that his main role in her eyes was as high priest of her own cult" (Stern 112). In this case the high priest would be the hunter Joop, and he would be serving Mari in her own fantasies. Joop's departure from the house was very swift because he wanted to get the memories of Mari behind him. Joop climbed wearily into the car and told his chauffeur to drive .

Monday, November 11, 2019

Global Warming AD

As the sun’s harmful rays beam through the depleting ozone layer the globe begins to warm, earths polar ice caps melt and slowly start the elimination of life. This ad demonstrates the cause and effect of global warming. The world inside the lower quadrant of the hourglass is slowly getting swallowed by the sea due to the melting ice caps above. Within the hourglass there’s text stating â€Å"we are slowly running out of time, act now before it’s too late†. In the top of the hour glass a polar bear and penguin sit upon two nearly melted ice caps. The world below has cars driving into a city passed chopped down trees, and a gas station. Although the ad appears to be warning us of global warming, it’s actually warning us of our own selfishness! The ad uses three main tactics to achieve this, presentation of text, types of images, and image composition. The advertisers decided to use presentation of text in a subtle way to get their point across. The display of the text in this ad has diminutive properties. This relates to the feeling human beings have towards the situation of global warming. It indicates that we conveniently believe it’s a small issue and doesn’t need to be presented as a major problem. People avoid the truth and would rather just pass it on to the next generation to deal with. The use of this tactic helps sell the idea that we are to selfish to address the situation. Even though we have scientific evidence that global warming is happening, and that the polar ice caps are melting, people still don’t want to make it an issue. People would rather act selfish and destroy the earth then be inconvenienced and have to give up their comfortable lives. A stronger tactic used by the advertiser is the use of types of images, which provides us with further evidence. The types of images used in this ad show the advertisers point in a more straight forward manner. They use the images of street lights leading up to a city full of high-rises to provide us with the notion that we abuse energy. On the sides of the road there’s chopped down trees and a gas station indicating how human beings rape our land of its natural resources. Cars fill the street showing a luxury that pollutes and destroys the earth. All of which directly correlates with the image of the melting polar ice caps in the top of the hourglass. Once again it sells the idea that the ad informs us of our own selfishness. It indicates that people will do anything for their luxuries, even if it destroys our own planet. Providing evidence that our selfishness will not let anything stand between us and the things we love, even at the highest cost. By using a less noticeable, although stronger tactic, composition of images provides us with further evidence of their strategy. Image composition is the last and strongest tactic used by the advertiser. In the top frame of the hourglass the ice cap sits in pure blue water. In the lower section of the hourglass the earth is being swallowed by stagnant deathly water indicating the lack of life. Plus in the top frame a polar bear and a penguin sit perched anticipating their final moments of life as their worlds slowly melt away. As two birds hover above ground as their world disappears as well. This sells the idea by showing that people are too selfish to care not just about their own lives, but also every other life on this planet. Other creatures are going to die directly caused by our actions. The sea water levels are going to rise while the land becomes engulfed causing life on earth to diminish. And we are too selfish to look around and realize that we are destroying all habitats. Yet we still act like we are alone on this planet. This ad warns us of both global warming and our selfishness as human beings. By combining three tactics, presentation of text, types of images, and image composition the advertisers show us the affects of both. The use of dying animals, abused natural resources, man made cars, and the melting polar ice cap allows us to see the correlation between the issue of global warming and our selfishness. The presentation of text raises the awareness of people thinking it’s not a major situation, thus selling the ideas of global warming and our selfishness towards the belief of global warming. Each involves us in a selfish manner and uses cause and effect to sell the product. If humans keep being selfish and don’t stop taking advantage of our planet, then there will be no planet left to take advantage of.

Saturday, November 9, 2019

Free Essays on Annotation Paragraph Assignment

In today’s society, over-eating is definitely on a rise. Even in this day and age of fitness, where living a healthy and active lifestyle is much more highly promoted than it was twenty years ago. Everywhere one may look; there is a new diet fad, weight loss formula, drug, or system. But yet, there is a vast percentage of Americans whose health is at risk do to obesity. So regardless of whether one is worrying about weight, either to gain or to lose, typically when a person is asked how they feel about the way they look, for the most part, people will answer by wishing they could change at least one thing, sometimes more. One thing is for sure: this is a society that is obsessive about food. As Marcel Danesi points out in his article entitled â€Å"Food as Myth†, the mere act of eating in public reflects a ritualistic code. While people may be inclined to simply have a salad when out at a luncheon, they may be more inclined to go by McDonalds for a super sized Big Mac meal for a late night dinner on their way home from school. Food is also glorified on several different holidays such as Christmas and Thanksgiving. This is how society gives itself permission to engorge them in a public setting. A sort of loop-hole to what Dansesi referred to as an â€Å"eating code†. There is a definite conflict between society’s encouragement of a healthy lifestyle and people wanting to just eat whatever they want and enjoy their meals, the fact that people will eat will remain a constant as long as mankind inhabits the Earth.... Free Essays on Annotation Paragraph Assignment Free Essays on Annotation Paragraph Assignment In today’s society, over-eating is definitely on a rise. Even in this day and age of fitness, where living a healthy and active lifestyle is much more highly promoted than it was twenty years ago. Everywhere one may look; there is a new diet fad, weight loss formula, drug, or system. But yet, there is a vast percentage of Americans whose health is at risk do to obesity. So regardless of whether one is worrying about weight, either to gain or to lose, typically when a person is asked how they feel about the way they look, for the most part, people will answer by wishing they could change at least one thing, sometimes more. One thing is for sure: this is a society that is obsessive about food. As Marcel Danesi points out in his article entitled â€Å"Food as Myth†, the mere act of eating in public reflects a ritualistic code. While people may be inclined to simply have a salad when out at a luncheon, they may be more inclined to go by McDonalds for a super sized Big Mac meal for a late night dinner on their way home from school. Food is also glorified on several different holidays such as Christmas and Thanksgiving. This is how society gives itself permission to engorge them in a public setting. A sort of loop-hole to what Dansesi referred to as an â€Å"eating code†. There is a definite conflict between society’s encouragement of a healthy lifestyle and people wanting to just eat whatever they want and enjoy their meals, the fact that people will eat will remain a constant as long as mankind inhabits the Earth....

Wednesday, November 6, 2019

The Grapes Of Wrath Essays (856 words) - U.S. Route 66, Dust Bowl

The Grapes Of Wrath Essays (856 words) - U.S. Route 66, Dust Bowl The Grapes of Wrath The Grapes of Wrath is a novel by John Steinbeck that exposes the desperate conditions under which the migratory farm families of America during the 1930's live under. The novel tells of one families migration west to California through the great economic depression of the 1930's. The Joad family had to abandon their home and their livelihoods. They had to uproot and set adrift because tractors were rapidly industrializing their farms. The bank took possession of their land because the owners could not pay off their loan. The novel shows how the Joad family deals with moving to California. How they survive the cruelty of the land owners that take advantage of them, their poverty and willingness to work. The Grapes of Wrath combines Steinbeck adoration of the land, his simple hatred of corruption resulting from materialism (money) and his abiding faith in the common people to overcome the hostile environment. The novel opens with a retaining picture of nature on rampage. The novel shows the men and women that are unbroken by nature. The theme is one of man verses a hostile environment. His body destroyed but his spirit is not broken. The method used to develop the theme of the novel is through the use of symbolism. There are sevestronger, uprooting the weakened corn, and the air became so filled with dust that the stars were not visible at night. (Chp 1) As the chapter continues a turtle, which appears and reappears several times early in the novel, can be seen to stand for survival, a driving life force in all of mankind that cannot be beaten by nature or man. The turtle represents a hope that the trip to the west is survivable by the farmer migrants (Joad family). The turtle further represents the migrants struggles against nature/man by overcoming every obstacle he encounters: the red ant in his path, the truck driver who tries to run over him, being captured in Tom Joad's jacket: And now a light truck approached, and as it came near, the driver saw the turtle and swerved to hit it. The driver of the truck works for a large company, who try to stop the migrants from going west, when the driver attempts to hit the turtle it is another example of the big powerful guy trying to flatten or kill the little guy. Everything the turtle encounters trys its best to stop the turtle from making its westerly journey. Steadily the turtle advances on, ironically to the southwest, the direction of the mirgration of people. The turtle is described as being lasting, ancient, old and wise: horny head, yellowed toenails, indestructible high dome of a shell, humorous old eyes. (Chp 1)The driver of the truckow is described as being unmovable and never bending to the wind or dust. The Joad family does not want to move, they prefer to stay on the land they grew up on, much the same as the willow does. The willow contributes to the theme by showing the unwillingness of the people to be removed from their land by the banks. The latter represents the force making them leave their homes. Both of these symbols help contribute to the theme by showing a struggle between each other. The tree struggles against nature in much the same way that the Joad family struggles against the Bank and large companies. The rains that comes at the end of the novel symbolize several things. Rain in which is excessive, in a certain way fulfills a cycle of the dust which is also excessive. In a way nature has restored a balance and has initiated a new growth cycle. This ties in with other examples of the rebirth idea in the ending, much in the way the Joad family will grow again. The rain contributes to the theme by showing the cycle of nature that give a conclusion to the novel by showing that life is a pattern of birth and death. The rain is another example of nature against man, the rain comes and floods the living quarters of the Joads. The Joads try to stop the flood of their home by yet again are forced back

Monday, November 4, 2019

Compare FedEx and UPS Assignment Example | Topics and Well Written Essays - 500 words

Compare FedEx and UPS - Assignment Example UPS is slow in delivery and does not adequately track the customers’ parcels. UPS business operations are divided in to three segments. UPS delivers package, provides transportation, logistics and financial related services both in US and other countries. The three business segments of UPS are US domestic package, International package and Supply chain and Freight business segment (Dennis, 2011). UPS supply chain and freight business segment provides services such as customs brokerage, supply chain management, freight distribution and consulting services such as technology solutions. UPS has 220,000 employees, 523 aircrafts and over one hundred thousand cars, trucks and vans for ground transportation. On the other hand, FedEx has four main business segments that are FedEx ground, FedEx express, FedEx freight and FedEx services. FedEx Express is tasked with shipping services for the delivery packages (Kurtz & Boone, 2009). FedEx also provides custom clearing, ocean and air freight forwarding services and other international trade advisory services (Kurtz & Boo ne, 2009). FedEx Ground offers ground parcel delivery while FedEx Freight offers the less-than truckload airfreight parcel delivery services that are time sensitive. FedEx Services provides customers with numerous services such as computer rentals, information communication solutions, marketing services, web-based platforms and customer service support (Dennis, 2011). From the business segments of each company, FedEx has managed to diversify the services than UPS that mainly depends on the traditional packages and parcel delivery business segment. Both UPS and FedEx have extensive regional presence in Europe and Asian continents. FedEx offers time specific delivery in most of the countries especially in Asia through the FedEx Asia one network (Dennis, 2011). FedEx and UPS are the largest companies in the courier industry. FedEx have cheerful customer

Saturday, November 2, 2019

Causes of childhood obesity Research Paper Example | Topics and Well Written Essays - 1750 words

Causes of childhood obesity - Research Paper Example The US government has estimated that only in New York out of 4 children’s under age of 18 one is affected with obesity as a result of which approximately 1.1 million children’s are obese. Major problem is not with the lack of understanding of the causes but with the high number of cases coming up with obesity among children’s it is difficult to decide which policy and program is the best to fight this problem. Some of the factors like changes in life style and also changes in culture has made kids not so healthy and have increased the cases of obesity in the last few decades. As per Ebbelung et al, currently across the globe 18000000 childhood obese cases are been seen which is a very crucial matter to be looked upon by all the countries to reduce the affects arising from obesity. According to Lissauet al. 2004, the countries with less obesity in the earlier years have shown signs for higher childhood cases from the last few decades because of the change in culture and their living standards (kalies, Jacksonville and Kries 112-120). Klein in 2008 stated that America is the fastest developed nation and also richest country in world, but the cases of obese has always hindered the name of the country in different countries. Robert Burton has said that to speak over the remedies and cures for fighting obesity is a waste until the perfect cause for the problem is been found and searched. In an international review Silventoinen et al. explained that genetics played a strong on variation of body mass index (BMI) among various ages and this factor is far stronger than the environmental influence of the country over the children’s. Even in 2004 Baur and O’Connor said that the rise in obesity among children’s is due to the changes in physical and social environment (Paxon 234-240). This particular research over the causes for the rise in obesity in US is been done using secondary data. The secondary